Shipping & Delivery Policy

  1. Shipping Zerobooks India Private Limited (“Zerobooks”) offers shipping services for physical products purchased through our online platform or offline channels. Shipping fees and delivery options may vary depending on the destination and the selected shipping method. Zerobooks reserves the right to change shipping fees and methods at any time without prior notice.
  2. Delivery Timeframes We make every effort to process and ship orders promptly. However, delivery timeframes may vary depending on factors such as product availability, shipping destination, and carrier delays. Estimated delivery times are provided for informational purposes only and are not guaranteed.
  3. Shipping Addresses Customers are responsible for providing accurate and complete shipping addresses at the time of purchase. Zerobooks is not liable for delays or delivery failures caused by incorrect or incomplete address information provided by the customer.
  4. Shipping Methods We offer various shipping methods, including standard shipping, expedited shipping, and special delivery services. The availability of shipping methods may vary depending on the shipping destination and the nature of the products ordered.
  5. Tracking Information Once an order has been shipped, customers will receive tracking information via email or through their account dashboard, if applicable. Customers can use this tracking information to monitor the status of their shipment and estimated delivery date.
  6. Delivery Confirmation Upon delivery, customers may be required to sign for receipt of the shipment. If no one can receive the package at the time of delivery, the carrier may leave a delivery notification with instructions for arranging re-delivery or package pickup.
  7. Risk of Loss Risk of loss or damage to products passes to the customer upon delivery. Zerobooks is not liable for any loss or damage to products that occur after delivery, including but not limited to theft, vandalism, or natural disasters.
  8. International Shipping Zerobooks may offer international shipping services to select countries. International orders may be subject to additional fees, taxes, and customs duties imposed by the destination country. Customers are responsible for complying with all customs regulations and paying any applicable fees associated with international shipments.
  9. Shipping Restrictions Certain products may be subject to shipping restrictions or regulations imposed by local authorities or carriers. Zerobooks reserves the right to refuse shipping orders for products that are prohibited or restricted by law.
  10. Contact Us If you have any questions or concerns about our Shipping & Delivery Policy, please contact us at info@zerobooks.co.in.
  11. Physical Product Delivered within 2-8 Days 

By placing an order with Zerobooks, you acknowledge that you have read, understood, and agree to be bound by our Shipping & Delivery Policy. This policy is subject to change without prior notice.